In an interview, Ukraine's military ombudsman explained the main aspects of the office's work. The institution is being established to monitor violations of service members' rights via complaints, open sources, and appeals from relatives. Upon confirmation of violations, the ombudsman can conduct inspections, visit military facilities, and report findings to higher command for action.
The discussion also covered the evacuation of Ukrainian service members and their families from occupied territories. The ombudsman detailed real rescue stories where people believed missing were extracted from occupation. Specialized Ukrainian units conduct such operations.
Special attention is given to working with families of service members, addressing lack of information on the missing, and communication problems with military units. The support of families is highlighted as essential for army morale.
Service personnel file many complaints related to medical support, referrals for treatment, transfers between units, and the ombudsman stressed the need for individualized approaches and resolving issues through communication with commanders.
Questions on mobilization, motivation of service members, and prospects for setting clear service terms were discussed. These issues are being worked on by the government and the President’s Office.
Another key topic was the legal provision for mandatory rest leave for the military and preventing discrimination in this area. The ombudsman advised that refusals of leave are unlawful and encourages contacting the office for protection of rights.
Systemic problems, such as the process for military awards, conditions for civil servants, and transparency in the distribution of commendations, were discussed. The need for a strong, professional team for the new ombudsman's office was emphasized.
